Cancellation by QuadsExperience
QuadsExperience may cancel a booking up to three weeks before the trip if there are not enough participants. In that case, you will be offered either a full refund or a discounted booking on another date.
A trip may also be cancelled because of unforeseen circumstances that affect safety, including acts of God, strikes or another unforeseeable event.
Behaviour and participation
A participant may be refused or removed from a trip if their behaviour could cause harm to themselves, another participant or the guide. No reimbursement is provided in this situation.
Every participant must follow the group rules, local traffic regulations, the safety briefing and the guide’s instructions. Behaviour or actions must not harm other people, the local environment or the vehicle.
Responsibility
Quad riding is a sporting activity. Each customer is responsible for their own riding style and for judging their own ability. QuadsExperience does not accept responsibility for accidents during quad riding, or for theft of or damage to personal belongings.
By booking, the customer acknowledges the risks of riding on and off road and participates at their own risk. The customer also accepts that QuadsExperience, its representatives and agents are not responsible for personal injury, damage to belongings, financial loss, circumstances beyond their control, or the behaviour of other participants.
Care of the quad
The customer must handle the quad with care and follow all instructions. If a quad is damaged beyond repair during the tour, the customer loses the right to reimbursement of the refundable deposit, whether or not the customer was at fault.
QuadsExperience will attempt to provide a replacement quad.
Your declaration when booking
By booking, you confirm that, to the best of your knowledge, you are in good health and able to meet the tour’s requirements. You also confirm that you hold a valid full car licence and are responsible for wearing the correct protective clothing.
Need clarification?
Speak directly with the QuadsExperience team before you book.